Polly & Me

FREQUENTLY ASKED QUESTIONS


If you're question isn't covered here please feel free to email me at:

hello@pollyandme.co.uk

 

how do i get custom work?

Firstly, nip and fill out an enquiry form. This will tell me the type of work you want, your location and when you need it done by. I can then take it from there with a follow up email. I will take a look in the diary let you know what dates work for me, give you a quote and we can work out the logistics of if you need to drop something with me, or collection and delivery of the goods. 

how do i book you to do my wedding?

Depending on the level of work you’re wanting there are different routes for this.
If you fancy something from the ready to go range, you can order this direct from the online store and pay instantly. This books you in whether your wedding is in 1 month or 6 months. If you have the information you can either fill out the the information form there and then with all your guests names and table plan info/wording ect or I can re send this to you 1 month before the wedding.


If you’re after one of the, Basic or Detailed ranges, we can usually do this over email. On request you’ll be sent a brochure with a price guide in there and you can choose from this whilst being able to customised colours, papers ect. Once we have settled on design through email or phone call I will send you over a booking form which we detail all the products we have discussed. From this 10% of the total is due to secure your date, with the remainder being due 1 month before the wedding. This 1 month mark is also when you need you have all your guests details and wording in place by. Up until this point you’re able to make any changes you like to design and colour and add on or remove any products.


With the Bespoke range it’s usually best for you to pop over to the studio to discuss your day. We’ll talk about styling and themes and come up with something totally unique to you. This can also be done on the phone or via skype if necessary. After we’re set on design the process is the same, where I will send over a booking form via email.

are there any other wedding suppliers you could recommend?

Cake – Yummy Little Cakes
Photography – Ed Brown, Lee Garland
Flowers – Fletcher & Foley, Emily Wisher Artisan Florist
Catering – Thomas the Caterer